FAQ's

Where do you ship to?

We ship world wide. Many countries will be offered Australia Post and DHL options however some countries will be offered DHL Shipping as the only option. 

How much does shipping cost?

Please see the information on our Shipping Policy page

What is your returns policy?

Please see the information on our Returns Policy page

 

What size should I get?

Please see the size chart on each product page to check which size is suitable for you. Older style one piece leotards and swimwear have different size charts to our newer released collections. Please be aware that our new size charts are showing flat garment measurements for customers to determine their own sizing.

With flat garment measurements, this is obviously half of the circumference. We suggest using a tape measure to complete the full circumference and then place the tape measure circle around your child. Please keep in mind that the fabric is stretchy and should fit firmly for a better look. If the measurement of the flat garment is bigger than your child's measurement then the garment will be baggy. 

Please also be aware that should you choose a garment without lining, then there will be more stretch in the fabric and therefore you would need a tighter fit. 

Click Here for the link to our newest size charts only.

 

Can I wear my items swimming?

Yes you can wear all one piece items (Leotards and Swimwear), 2 Piece items (Sports Bras, Bike Shorts, Bikini Bottoms) and Scrunchies swimming. We recommend purchasing items with lining if you plan to wear them swimming to provide an extra layer of protection. 

Please rinse all items in fresh water after swimming in them to prolong the life of your products. Items that are only worn indoors, will have a longer lifespan than items worn in the sun and in the pool. 

 

How should I wash and care for my items?

Please see the information on our Care Instructions page

Over time and with multiple use, items will fade but following the above steps will prolong the life of your clothing.

 

How much can I save by purchasing items in a collection?

By purchasing a collection, you can save up to 10% off the price of each item. You can then Double Dip your discount by entering a 10% off code during check out! This will save you up 20% off each item. 

 

How can I find a 10% discount code to use?

  • By signing up to our Welcome List
  • By using one of our Ambassador Codes

You can also use a 10% Discount code on single products. 

You can find an ambassador code on any of our social media platforms, with our main account being on Instagram @byouactive Other Instagram Accounts are @byouleotards and @byouswimwear. Other social media accounts are on Facebook, Tik Tok and You Tube