All orders are packed and shipped within two business days.
Australia
$10 Flat Rate Shipping
$15 Express Shipping
Orders are shipped Australia wide via Australia Post in a postage bag. Express post may be selected at checkout for an extra fee.
USA and Canada
Customers in the USA and Canada have two shipping options.
DHL Express is the more expensive but faster option and will take approximately 5-7 Business days from the time of shipping. You will be offered Live Rates at checkout and the price will be dependent on the weight of your parcel and your location.
Australia Post is our second method of shipping, and the flat rates are as below.
Up to 250g - $18AUD (Approximately $12USD)
Up to 500g - $20AUD (Approximately $13USD)
Up to 1kg - $25AUD (Approximately $16USD)
Up to 1.5kg - $30AUD (Approximately $20USD)
Up to 2kg - $40AUD (Approximately $26USD)
New Zealand
Customers in New Zealand have two shipping options.
DHL Express is the more expensive but faster option and will take approximately 5-7 Business days from the time of shipping. You will be offered Live Rates at checkout and the price will be dependant on the weight of your parcel and your location.
Australia Post is our second method of shipping, and the flat rates are as below.
Up to 250g - $13AUD (Approximately $14NZD)
Up to 500g - $14AUD (Approximately $15NZD)
Up to 1kg - $17AUD (Approximately $18.5NZD)
Up to 1.5kg - $23AUD (Approximately $25NZD)
Up to 2kg - $28AUD (Approximately $30.5NZD)
UK and Ireland
Customers in the UK and Ireland have two shipping options.
DHL Express is the more expensive but faster option and will take approximately 5-7 Business days from the time of shipping. You will be offered Live Rates at checkout and the price will be dependant on the weight of your parcel and your location.
Australia Post is our second method of shipping, and the flat rates are as below.
Up to 250g - $20AUD (Approximately $10.5GBP)
Up to 500g - $25AUD (Approximately $13GBP)
Up to 1kg - $30AUD (Approximately $16GBP)
Up to 1.5kg - $40AUD (Approximately $21GBP)
Up to 2kg - $50AUD (Approximately $26GBP)
Other International Customers
International orders are shipped via DHL Express. DHL Express will take approximately 7 Business days from the time of shipping. You will be offered Live Rates at checkout and the price will be dependant on the weight of your parcel and your location.
Duties and Taxes
Please be aware if you are purchasing internationally, there may be tax, duty or custom charges involved. B you are not responsible for the cost of charges or taxes that may be associated with your purchase. Please contact the customs office in your country for possible charges in receiving your purchase.
Delivery
The postage and handling of deliveries once dispatched, is not our responsibility, but rather the responsibility of the postage/courier company used. We provide quality trackable delivery services, however, sometimes items do go missing or get damaged. We will look into lost or damaged deliveries, however, we will not compensate for these lost or damaged deliveries as fault ultimately lies with the postage/courier company used. Compensation claims can be lodged with the courier or postal service directly.
Out of Stock
In the rare occurrence that your item is out of stock we will notify you as soon as possible. If we are unable to deliver the goods in a reasonable time frame we will refund you immediately.